Common MYR payment routes
Local bank transfer
A direct MYR transfer using the current cashier instructions. Verify the recipient and keep the transaction reference.
DuitNow
A fast bank or QR route when displayed. Confirm the registered recipient before authorising payment.
FPX
An online-banking gateway flow that returns you to the cashier after approval on the bank screen.
Supported e-wallet
A mobile-first option when available to the account. Use a wallet belonging to the same account holder.
How to make a 100Cuci deposit
- 01
Sign in through the verified route
Open your own account and enter the cashier from inside the authenticated area.
- 02
Choose a displayed MYR method
Select only a bank, DuitNow, FPX or e-wallet option currently shown for the account.
- 03
Verify amount and recipient
Recheck the amount, account name, QR or gateway before approving the transaction.
- 04
Complete authentication privately
Approve through your own bank or wallet. Never give an OTP or banking password to support.
- 05
Retain the reference
Save the transaction ID and wait for the cashier update before making another payment.
How to request a withdrawal
- 01
Check available balance and promotion status
Make sure any turnover or verification requirement is complete before submitting.
- 02
Use matching payment ownership
Choose a bank or e-wallet registered to the same adult account holder.
- 03
Review every detail
A wrong bank number or wallet detail can delay or return a payment.
- 04
Track one request
Keep the withdrawal reference and avoid duplicate submissions while the first request is being reviewed.
If a transaction is pending
| Check | What to record | What not to do |
|---|---|---|
| Bank approval | Bank status and MYT time | Do not send a duplicate deposit |
| Cashier status | Pending, rejected or completed message | Do not edit screenshots |
| Recipient | Name or reference shown before payment | Do not reuse an old recipient automatically |
| Support case | Amount and transaction ID | Do not share password, PIN or OTP |
